I’m a delivery business that delivers pet supplies to the Atlanta and surrounding area. I currently use Recharge for my orders with my Shopify store. I installed Recharge a few years ago and I’ve been happy with the software but I’m having a bit of sales tax nightmare.Recharge is charging the incorrect sales tax on orders in my Shopify store. I have checked the sales tax that Recharge uses against the Georgia tax code. There are several counties that have updated their sales tax rates. I have reached out to Recharge support on several occasions and I keep getting mixed messages. I simply want to manually change the sales tax rate for certain counties that have updated their sales tax rates. Is this something that anyone has encountered? The sales tax settings inside of recharge are very basic. Any ideas on how to fix this? If I ask recharge to do a bulk update of taxes, how do I know they’ll be correct?**Edited to add that support has mentioned an app called Avalara to help with county
We need to find a way to get SMS consent at recharge checkout. Here’s some info we got from Klaviyo - but I’m suck on how to actually get this done. Does anyone know a Dev who can do this? Separately, wondering why this process is intentionally difficult? Feel like this should be simple... 'SMS Consent is not collected at checkout with the latest version built by Recharge. That being said, we do have folks utilize our List API V2 to implement this but yes, would be custom. This may be a helpful article for the client as well, if you do want to go that route: Guide to Collecting SMS Consent via API.' Here are some links that might be helpful. - https://developers.klaviyo.com/en/reference/get-segment-members- https://help.klaviyo.com/hc/en-us/articles/360054803711-Guide-to-Collecting-SMS-Consent-via-API
~70% of my customers have 1 subscription for 1 product at my store. I’d like to encourage them to double that to 2 products, and I’m willing to offer a 50% discount on the second product if they do. What’s the best way to setup and execute this promotion? Primary concern: I only want to offer the 50% on the second product if they have another subscription….I need to make sure they can’t cancel the full-price subscription and end up with a single product subscription but at half the price Any brilliant ideas out there?
Does anyone have any best practices or advice on getting my one time purchase customers to try a subscription instead? I feel like I’ve struggled to attract customers to subscribe, but I’m also hesitant to offer too much of a discount for subscription as the strategy. Interested to hear from others if you’ve had any other successful tactics, or challenges you’ve experienced?
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